Narmada Nasha Mukti Kendra ("we", "us") is committed to protecting the privacy and dignity of every patient, family member and visitor. This policy explains what information we collect, how it is used, and your rights.
1. Information We Collect
- Personal details: name, phone number, address and emergency contact provided through enquiries, pickup requests or admission.
- Health information: medical and addiction history, diagnosis and treatment notes recorded during care.
- Website usage: basic, anonymised analytics such as pages visited.
2. How We Use Your Information
- To respond to enquiries and arrange consultation, pickup or admission.
- To provide treatment, counseling, aftercare and follow-up.
- To maintain records as required by law.
3. Confidentiality
All patient information is treated as strictly confidential. We do not disclose your identity or condition to any third party without consent, except where legally required. Enquiry and pickup details submitted via WhatsApp are shared only with our intake team.
4. We Never Sell Your Data
We do not sell, rent or trade your personal or health information. Information is shared only with treating staff, authorised guardians, or authorities where mandated by law.
5. Data Security
We use reasonable physical and administrative safeguards, including restricted access to records, to protect your information. No method of transmission is fully secure.
6. Your Rights
- Request access to or correction of your personal information.
- Withdraw consent for non-essential communication at any time.
- Raise any privacy concern with us using the contact details below.
7. Contact
Narmada Nasha Mukti Kendra
Behind Garg Hardware, Sundrel Phata, Dhamnod, District Dhar, Madhya Pradesh
Phone: +91 77728 45050 / +91 79701 23952 / +91 78283 06665
Email: narmadannmk@gmail.com